"James did a fantastic job getting us our mortgage, there were a few hurdles with me being self-employed, but he was brilliant. And Francesca was also very helpful and nothing was ever too much for her!"
"I have been with Cowell & Norford many years and I am pleased to report that their services has been first class and I would recommend this company to any landlords that have properties to let and maintain."
"Danielle provided a very helpful and professional service, in respect of the viewings, making/negotiating the offer and following up well until completion. Timely, efficient, a pleasure to deal with."
"I am a guarantor for my daughters property and I had to report a fault on her boiler I dealt with Natalie who was very professional and courteous. It was a absolute pleasure to deal with her she kept us informed of every conversation with the maintenance process and asked me to do the same if I hadn't heard anything. I only wish everyone I dealt with was as professional and helpful as her. Thank you so much."
"I would like to thank all the Lettings team at Rochdale Branch of Cowell & Norford. They have supported me through my move and all have gone that extra mile to help me. I feel they need to know how appreciated they all are and what a good job they do. Debbie, Natalie, Steph and Molly have been in touch regularly to update me on issues regarding my move. A big thank you to you all."
"I would like to thank the whole team at Cowell- Norford, they recommended their financial adviser James who was excellent in sorting my mortgage and finding me the best deal. The rest of the team were all so helpful with the process until completion. I would like to thank everyone who worked there and i would definitely use them again, and recommend to anyone who is thinking of buying and selling their house. They do a lot for anyone who enquirers through them"
"Very proactive. When I sent off for a viewing for the property, she actively emailed more properties that matched my criteria which I was impressed with!! Most estate agents barely get back to you, or not bother at all. She was very helpful and made me feel confidant in the way she was dealing with my application."
"I have used Cowell & Norford for about 10 years. I have always found the staff members who I deal with to be very helpful and efficient in responding to any queries that I have about the property or tenants."
"Francesca and the team sold my house within 6 weeks of initially advertising the property, they carefully selected the people who were viewing to ensure they were all in a position to buy rarther than time wasters, James sorted the new mortgage and insurances with little fuss, once my property sold Francesca drove the completion onto my new property acting on my behalf speaking to the entire chain of vendors, buyers and solicitors through to completion within 8 weeks. Absolutely fantastic. Thanks very much."
"Dannielle was very pleasant to deal with by telephone and in person. She was able to find out information very quickly and was reliable in returning calls. She helped keep our stress levels lower than they should have been. Many thanks Dannielle"
"We will pick our keys up from Cowell & Norford on Friday, the whole process has been superbly handled by Dannielle, we tried to obtain a mortgage via another well know provider however they let us down and Dannielle recommended James at Rochdale branch, he sorted it for us and now we look forward to moving into our new home, the whole team at Cowell have been fantastic and very very helpful, I would recommend them to anyone buying or selling."
"Great Service from Francesca keeping me up to date with communications and chasing the other party to ensure a timely conclusion. Also a mention to James in finance who offered great advice and some direction for us."
"I recently dealt with Natalie who resolved a particularly problematic issue with utter professionalism and expedience. A real credit to the Cowell & Norford team. Highly recommended."
"We switched agents to Cowell and Norford and so pleased we did. They were so much more proactive and responsive. Danielle was tremendous in her enthusiasm and determination to get a buyer. A very professional lady .Also thanks to Rebecca , Kirsten and Hayley who were also excellent."
"I have been incredibly impressed by the support I've received from Cowell and Norford. Danielle Magiera has been faultless in her efficiency and promptness of reply. Moving home is an incredibly challenging time, having a friendly voice on the end of the phone who is prepared to do what they can to help is priceless. I have no hesitation whatsoever in recommending Cowell and Norford, and if you can deal with Danielle you will be very pleased I'm sure."
"Very professional service I have sold 2 houses with this estate agent and there quality and customer service is A*!!! really would recommend them!!"
"Debbie was very efficient dealing with a tenancy related repair. Clear and informative throughout! Debbie also offered advice about their services and discussed how pro active they are for the landlord and tenant."
"Having never rented a property before. I have nothing to compare with, but, I found Kirsten very helpful with all the questions I asked, and the viewings I requested. She certainly provided me with lots of of other properties that matched my criteria also"
"I used the services of James to purchase a property, I found him to be friendly and professional in all dealings. He attempted to find answers to all the questions I had about the property and it's location. I would definitely recommend his services."
"James is an outstanding agent representing his organisation due to his people skills I have now made an offer to purchase a house. Which I think I wouldn't have done if James didn't make all the necessary arrangements around my busey schedule. We are now. Fantastic services from his assistant Amy aswell very efficient and precise. Keep up the good work"
"Kirsten was polite, professional and very approachable. I was anxious to get into the property so called up several times but she never made me feel like a nuisance and was happy to keep me updated with my application process."
"It has been a pleasure dealing with Natalie. So customer focused. I can approach Natalie, at any time we have great rapore which is fabulous. She endeavours to sort out any issues I have (personal or otherwise) a pleasure to know her xx"
"Been a landlord myself I've dealt with different agencies and so far I would highly reccommend them. Now that I live in Manchester I'm renting a property myself and I must say that this has been an easy process. Kirsten is keeping my up to date every step of the way with updates with my upcoming rental. So far I've been very impressed with the service and can't wait to move in on December. Kirsten is very polite and knowledgable and knows exactly what step the process is up to. Thank you for making this easy."
"Received a great service in terms of being very responsive with good communication. The problem was actioned and resolved within the same day of picking up my query."
"Natalie has taken out all the hard work involved with renting a property and liaising with tenants on my behalf. I feel I can trust Natalie with any outstanding issues as she always takes it upon herself to follow up any ongoing issues, keeping me updated on a regular basis. It is clear Natalie cares about delivering an excellent service and meeting the needs of both myself and the tenants. Natalie is professional and reliable, always endeavours to answer my questions and provide the advice I need. Natalie has made my experience with Cowell Norford a very positive one."
"Natalie has been my point of contact this summer during a particularly difficult time with a tenancy. Despite the frustrations of the legal system & the resulting slow paced eviction/repossession process Natalie has been 100% available whenever I have needed urgent advice & has been able to clarify the progress of every stage. She has been a pleasure to deal with."
"Danielle has been absolutely amazing! With two difficult Solicitors on either side of the dale, she's been extremely helpful and supportive with helping me purchase my property. If it wasn't for Danielle's help I'd have been completely stuck. Not to mention how friendly and polite she is. I really can't thank her enough."
"Cowell and Norford manage the letting of 2 properties I own. I have been using them for over 7 years and during that time have established a great working relationship with them and in particular with Deb Barnes. I have always found the company and Deb in particular to be helpful,efficient and professional at all times."
"As a first time Tennant I was so nervous about the whole process but kirsten made every thing so easy the whole process was smooth and the service that was provided was amazing and the staff were a great help always keeping us in the loop with what was going on"
"I was extremely satisfied with all the help I received from Jonathan Upton. A very helpful and friendly person. Everything was done to perfection. Will definitely deal with Jonathan in the near future."
"Danielle has been great to work with, regularly keeping me up to date and easy to get hold of. Highly recommended."
"I chose to use Cowell Norford as Danielle promised a first class service. And she delivered. I have secured an offer above asking price within 2 weeks and look forward to the sale progressing. I would happily use them again, they have helped me each step of the way even down to the mortgage. Superb start to finish."
"Thank you so much for all the help you have given me this past week. You really have gone the extra mile to help me get into my new home as quickly as possible."